Refund Policy

COVID - 19 Amended Refund Policy for the 2020-21 Curling Season

Due to the current situation in dealing with the Covid19 virus and the unknown future of curling for the 2020/2021 season the Whitby Curling Club has adjusted its refund policy as follows:

Should the curling season be cancelled for the entire season, members will have the choice of receiving a full refund or having their paid fee credited on their account towards the next season.

Should the curling season be postponed or delayed, curling fees paid will be credited on a prorated basis for the curling time missed.  Members will have their choice of a refund or a credit on their account towards the next season.

Should the curling season open and the policies and/or rules that are put in place by either the club and/or the government to deal with the spread of Covid19 does not appeal to the member, a full refund or a credit on their account towards the next season.credit will be given.

 

We have 5 refund options for you to choose from. Thank you, we truly appreciate your support!
1. Donation:
Pay it forward! Donate your full registration amount to the Whitby Curling Club so we can maintain club operations and the facility. 
2. Partial Refund (with a donated portion of your fees)
You want to help but can’t donate your entire membership amount? Donate as much as you can of your fee and we will refund the balance.  
3. Switch to a Social Membership:
We can change your membership to a Social Member for the 2020-2021 season. Unfortunately, this season, there is no curling attached to a Social Membership, but you remain part of the House of Hospitality Family. A social membership is $115.00. If you select this option, we will refund the difference.
4. Credit to a future season:
By selecting the credit option you will receive a credit of the full amount paid towards any future club registration. Use this credit for your membership or transfer it to another member. A credit is held on your  account automatically. To transfer your credit to another member, contact This email address is being protected from spambots. You need JavaScript enabled to view it. to get started. 
5. Refund (with a $25.00 administration fee):
We understand that some families may not be in a position to support at this time due to your personal needs. Here are the refund policies:
a) A full refund will be granted if the cancellation occurs before the member’s first day of curling, with a $25.00 administration fee deducted.
b) Once league play has begun, a 50% refund will be granted if the cancellation occurs within the first 6 weeks of curling, with a $25.00 administration fee.
c) No refund will be given after 6 weeks of play.
d) After September 11th Refunds will be provided for fees only, not locker rentals, prize fees, OCA Fees or capital fees.

*Refund statement: For those who request a refund, we ask for your support and patience. As a non-essential workplace, our clubhouse remains closed until further notice. It may take longer than expected to work through the requests. All refunds will be completed by your original method of payment and may take 1-3 weeks to be processed

Refund Request Form


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Oct 25, 2020

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Whitby Curling Club

815 Brock Street North
Whitby, ON
Canada  L1N 4J3

Phone: 905.668.5021
Fax: 905.665.0770

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Club Information

The Whitby Curling Club is located in Whitby, Ontario. It is a Not-For-Profit organization that was founded in 1958. It has 6 sheets of ice, lounge, and dinning hall. It has recreational curling leagues for anyone 8 years old or older. It offers a great facility for team building execises and meeting space.

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